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Privacy Policy

Effective Date: April 8, 2026
Website: Olesportsbar.com
Business Name: Olé Sports Bar & Lounge (“Olé”, “we”, “our”, or “us”)
Contact Email: david@olesportsbar.com

1. Introduction
Olé Sports Bar & Lounge is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy applies to all visitors of our website, customers, and individuals who interact with our services, including in-person and event-based interactions.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

A. Personal Information
We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Reservation or event booking details

  • Payment-related information (processed via third parties)

B. Automatically Collected Information
When you visit our website, we may collect:

  • IP address

  • Browser and device type

  • Pages visited and time spent

  • Referring URLs

  • Interaction data (clicks, navigation behavior)

C. Event & Reservation Information
When booking events or reservations, we may collect:

  • Guest counts

  • Event preferences

  • Special requests

  • Payment or deposit information

3. How We Use Your Information
We use collected information to:

  • Process reservations, bookings, and event inquiries

  • Facilitate transactions and confirmations

  • Communicate with you regarding services or updates

  • Improve our website and customer experience

  • Send marketing communications (only if you opt in)

  • Maintain safety, security, and compliance with legal obligations

4. Payment Processing & PCI Compliance
All payment transactions are processed through secure third-party providers (e.g., Toast, Clover, Stripe, or similar platforms).

We adhere to Payment Card Industry Data Security Standards (PCI DSS) to ensure secure handling of payment information.

  • We do not store full credit card numbers on our servers

  • Payment data is encrypted and processed through compliant providers

  • Card-present and online transactions follow industry security standards

While we take reasonable steps to protect your data, we rely on third-party processors for payment security and are not responsible for their systems beyond our control.

5. Event Liability & Assumption of Risk
By booking or attending an event hosted, sponsored, or held at Olé Sports Bar & Lounge, you acknowledge and agree:

  • Participation in events (including nightlife, alcohol service, live entertainment, and crowded environments) involves inherent risks

  • You voluntarily assume all risks associated with attendance

  • Olé is not responsible for injuries, losses, damages, or incidents arising from:

    • Alcohol consumption

    • Interactions with other guests

    • Third-party vendors (e.g., food trucks, performers, promoters)

    • Personal property loss or theft

Information collected in connection with events may be used for operational, safety, and communication purposes.

6. Sharing of Information
We do not sell or rent your personal information.

We may share your information with:

  • Payment processors and POS providers

  • Reservation and booking platforms

  • Marketing and communication platforms (with your consent)

  • Service providers assisting in operations

  • Legal authorities when required by law

7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze traffic and usage patterns

  • Support advertising and marketing campaigns

You can modify your browser settings to decline cookies, though some features of the website may be limited.

8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure. By using our services, you acknowledge that:

  • Transmission of data over the internet carries inherent risk

  • We cannot guarantee absolute security

9. Your Rights & Choices
You have the right to:

  • Opt out of marketing communications at any time

  • Request access to your personal data

  • Request correction or deletion of your data

To make a request, contact us at:
david@olesportsbar.com

10. Third-Party Services & Links
Our website and operations may involve third-party services, including:

  • Payment processors

  • Delivery platforms (e.g., DoorDash, Uber Eats, Grubhub)

  • Event partners and vendors

We are not responsible for the privacy practices or policies of third-party services.

11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Us
If you have questions regarding this Privacy Policy or your data, please contact:

Olé Sports Bar & Lounge
Email: david@olesportsbar.com

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